Frequently Asked Questions
Everything you need to know about restoring and maintaining your vintage lighting.
How do I know which lamp part size I need?
We provide detailed measurement guides on each product page. For antique lamps, we recommend using a caliper to measure the outside diameter of burners or the inside diameter of shade holders to ensure a perfect fit.
Do you offer international shipping for fragile glass shades?
Yes, we ship worldwide. All fragile items, including glass chimneys and shades, are double-boxed and secured with professional-grade cushioning to ensure they arrive at your door in perfect condition.
Are your electrical components UL listed?
Safety is our priority. The majority of our sockets, cords, and electrical hardware are UL listed or recognized components, making them ideal for both professional restorations and DIY home projects.
What is your return policy for restoration hardware?
We offer a 30-day return policy for most items in their original, unused condition. Please note that cut-to-length lamp cords and custom-assembled kits may be subject to specific return conditions.
Can I find replacement parts for specific brands like Aladdin or Rayo?
Absolutely. We specialize in hard-to-find components for historic brands. You can search our site by brand name or contact our specialists if you need help identifying a specific vintage model.
How long will it take to receive my order?
Orders for in-stock items typically ship within 1-2 business days. Domestic shipping usually takes 3-5 business days, depending on the carrier and service level selected at checkout.